THE USEFUL DETAILS · UPDATED 3 OCTOBER 2026
Privacy & cookies
How information submitted through this website is used to arrange your tour.
Information you provide
Tour requests include your name, email, optional phone number, party size, preferred date, transportation and pickup details, languages, dietary requirements and mobility needs. We also record your typed signature, the participation terms you accepted and the time of your request. Please share only information relevant to planning the tour; medical records or identity documents are not required.
If you choose to sign in, your sign-in identity is used to associate requests made while signed in with your account. Guest requests do not automatically appear in an account simply because an email address matches. The tour team may add booking notes and records of administrative changes.
Why we use it
Information is used to respond to your request, assess suitable arrangements, manage bookings, record your acknowledgement and maintain the security of this service. The form asks for your consent to use the dietary and mobility information you choose to provide for tour planning. Tell the tour team if you want to change or withdraw that information; this may affect the arrangements that can be offered.
Access, service providers & payments
Booking information is restricted to authorized administrators and the services needed to host and operate this website. Relevant dietary or pickup requirements may need to be discussed with food or transport providers to arrange your tour. Booking data is not offered for sale through this service.
Resend sends request receipts, booking updates and new-request alerts on our behalf using BIM ONE’s verified sending domain. Emails include only the contact and tour details needed for the message; allergy information, mobility notes, signatures and internal notes are excluded. Replies go directly to the tour team. The tour team sends payment links directly after discussing your tour request. This website collects no card information. External services, including sign-in, WhatsApp, Instagram, Amazon and the payment provider, have their own privacy notices.
Guest reviews & photos
When you submit a review, we store your display name, private email, rating, visit month, review text, any photos, your publication consent and the submission time. Your display name, rating, visit month, words and approved photos become public only after the tour team approves the submission. Your email is never shown publicly. Reviews may be withheld for spam, abuse, private information or unrelated content; all ratings are welcome.
Upload only photos you own and have permission to share, including permission from anyone identifiable in them. Photos are resized and their embedded location metadata is removed. Photos awaiting approval or hidden by the tour team are available only to authorized administrators. To request removal, contact the tour team privately using the email address you submitted with the review.
Cookies & security
Sign-in uses session information or cookies to keep you authenticated. You may request a tour as a guest. The application does not add advertising trackers. Hosting and linked services may process technical information under their own policies. Limited technical identifiers are used to help prevent abusive submissions.
Website analytics
We use Cloudflare Web Analytics on public pages to understand visits, countries or regions and page performance. It does not use analytics cookies or identify you across visits. We do not load it on account, admin or sign-in pages, and we do not send tour-request fields, booking records, review submissions or photos to the analytics service. Cloudflare processes technical request information to provide aggregate statistics and discards IP addresses at its edge. Read Cloudflare’s analytics privacy information.
Your information & requests
Contact the tour team to request access, correction or deletion, or to ask how long your information needs to be retained for your booking and associated records. Requests will be considered under applicable law, including any recordkeeping obligations. Deleting a booking may leave a limited administrative log of the action without its guest details.
For information about data protection rights in Barbados, visit the Data Protection Commissioner's official website. Avoid posting sensitive booking information in public social-media comments; ask the tour team for a suitable private contact method.
Have a question? Email the tour team or message on WhatsApp ↗